What is Microsoft Teams?

Teams is an all-in-one communication solution that helps businesses reduce costs and simplify operations. It brings together calling, chat, meetings, and collaboration into a single app, enabling users to make phone calls from anywhere, on any device—including computers, smart phones, desk phones, and meeting rooms.
 


 

Having an excellent team space is key to being able to make creative decisions and communicate with one another. Shared workspace software makes this much easier to achieve, especially if a particular team is based in a very large company, has many remote employees, or is made up of a significant amount of team members.

Communication

Work Smarter

Work smarter with an all-in-one app that brings together calling, chat, meetings, and collaboration.

Range of handset options

Device choice

Benefit from a wide portfolio of devices for any business need and get flexible financing options.

Quick Setup

Simple setup

Easily add, monitor, and manage voice and video calling from the Teams admin center.

Microsoft Teams Features

Microsoft Teams give calling a modern makeover.

  1. Audio and Video Conferencing

    Bring everyone together with voice or video call conference. Add flexibility to meetings with a dial-in number.

     

  2. Easily Manage Calls

    Maintain control with do not disturb, reverse number lookup, voicemail, and delegation.

  3. Carrier Choice

    Make calls using your existing telecommunications operator with Teams Phone.

  4. Incoming Call Experience

    Create custom greetings, play music for callers on hold, and set up shared voicemail.

  5. Contact Center Solution

    Integrate Microsoft Teams business voice calling with your contact center operations software.

  6. Answer & Route Calls

    Set parameters based on time zone, language, or availability for answering and routing calls automatically.

Microsoft Teams Benefits

Take a quick look at some of the benefits of an all-in-one app that enables rich, reliable, and secure calling.

Conversation

Unified Communication Platform

Teams already can handle, team messaging and file sharing, video and voice chats, and allows you to open apps like Word and Excel without leaving the interface. Now users can also make and receive company calls in the app too. This simplifies the user experience and improves efficiency.

Competitive Rates

Lowers Costs

Switching from a landline phone system to VoIP means considerable cost savings on hardware, maintenance, and monthly phone bills. Businesses can actually save money while getting more phone features.

Internal Communications

Seamless Communication

Because of the integration of this VoIP phone system with the features of Microsoft Teams, it’s easier for your employees to do things like turn a one-on-one call into a group call or move from voice to video with screensharing.

Voicemail

Full-Featured Phone System

You’re not giving anything up by moving from an on-premises phone system to VoIP in Microsoft Teams. In fact, you may be gaining more features that a landline system doesn’t have.

Data Security & Backup

High-level Security

Teams Phone is designed with the highest industry standards for security and reliability. The system is custom built to ensure your calls and shared data are fully protected.

network-icon

Any device, anywhere

Remote teams can easily have full access to the company phone system, meaning you don’t have to come up with any workarounds or have a different calling experience between home and office for hybrid work environments.

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