What is 3CX CloudPhone?

3CX is a cloud-based or on-premise PBX business communications solution redesigned for the remote workplace.  Its flexible approach to unified communications allows for enhanced features such as contact center solutions, VoIP calls, video conferencing, and live website chat at a fraction of the cost.

3CX also offers Facebook Messenger and SMS texting integrations, robust mobile applications, and compatibility with third-party tools like Microsoft Teams.

Users can manage inbound and outbound calls directly from a plethora of devices such as IP desk phones, web browser, 3CX App for Windows, Linux, or mobile apps for iOS and Android.


3CX offers three licenses consisting of Standard, Professional and Enterprise.  The main differences are call recording, reporting and integrations with CRM and other cloud applications.

Overall, 3CX is just as appealing to a startup as it is to enterprise level companies.  Startups can keep their capital expenditure low by migrating physical hardware into the cloud, while larger businesses will benefit from the high level of customization and control the platform offers.

Competitive Rates

Affordable & Scalable

No bolt-ons here, just simple licenses packed with features. Save money by connecting existing IP phones or working off mobile and desktop clients.

Auto Attendant

Live Chat

Turn web visitors into conversions with live chat. Have customers call you for free from your website in a single click. Respond to Facebook messages instantly to impress your visitors.

We’re Australia’s Business Network

Work from Anywhere

Use your office number to take calls on your smartphone. iOS, Android and desktop apps keep team connected via calls, video conference & chats. Remotely manage the system and users from anywhere.


Meet over Video

Easily schedule conferences with up to 250 participants and add them to your calendar automatically with no time limit or downloads.



Integrate your CRM to know who you’re chatting or talking with and build seamless workflows.


Self Managed or Hosted

Want to manage it yourself in your cloud or on-premise? Try self-managed on Amazon, Azure, Google & more DIY on-premise on Windows or Linux Switch to 3CX hosting, on-premise, or back to your cloud at any time.

3CX CloudPhone Features

Simply choose from Standard, Pro or Enterprise to unlock enhanced features to suit your operations. 


    Core PBX Features

    Unlimited Extensions

    Call Parking


    Busy Lamp

    Auto Attendant

    iOS, Android, Windows clients

    Video Conferencing with 25 participants

    Contact Center Features

    Live Chat

    Facebook Messaging

    Call Logging



    Everything in Standard plus:

    Core PBX Features

    Voicemail Transcription

    Microsoft 365 Integration

    CRM Integration

    Hotel PBX

    Video Conference with 100 participants

    Video Conference Dial-In

    Contact Center Features


    Call Queues

    Chat & Call Reporting

    Call Recording

    Real Time Analytics


    Barge In


    Everything in Pro plus:

    Core PBX Features

    Video Conference with 250 participants

    Microsoft Teams Integration

    Skill-based Routing

    Inbuilt Failover

    Start/Stop Call Recording

    Custom IP Phone Logo

    Standby License


3CX CloudPhone™ Plans

Choose a suitable 3CX CloudPhone™ plan for your business and enjoy a complete unified communications solution with advanced features at a fraction of the cost compared to a traditional phone system.
3CX CloudPhone™ Requirements: 3CX CloudPhone™ plan requires minimum 4 Channels which includes up-to 12 Users and allows 4 concurrent calls simultaneously. Additional channels are available with a set of 4, 8, 16, 24 and 32 channels and can be added in the next step. Call charges are not included in this plan. Call rates are – Standard Local Call: 8₵ per call, Standard National Call: 8₵ per minute, Standard Calls to Australian Mobiles: 16₵ per minute and Calls To 13/1300 Numbers: 35₵ per call. Unlimited Standard Local, Standard National and Standard Calls to Australian Mobiles option is available for an additional $29 per channel. 3CX CloudPhone™ requires a reliable fixed internet service. Each channel requires a minimum of 200kbps of uncongested upstream and downstream bandwidth to experience the best voice quality. Each IP desk phone will require a CAT5/6 data cable to the router or switch, other devices such mobile or workstations simply require internet access via Wi-Fi or 4G. Prices mentioned are exclusive of GST

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